What we do

At Carrousel, we understand that every minute counts. Our technical team responds quickly to urgent needs and plans maintenance to keep your equipment running at peak performance.

Field expertise and fast response

•    15 specialized technicians, ready to step in when you need them most
•    7-day service for dishwashing and laundry clients
•    Thousands of parts in stock for fast delivery
•    Multi-brand expertise for all types of equipment
•    Preventive visits to avoid unexpected failures

Equipment covered

Packaging equipment

Our technicians install, repair and maintain all packaging equipment we sell

 

Thanks to our expertise and inventory of parts, we can also service various lines of equipment similar to those we sell. Feasibility is confirmed with our team.

Sanitation equipment

Our technicians provide maintenance and repair services for the floor care equipment we distribute, including brands such as Dustbane, Kärcher, and ProTeam. When requested, they also provide training on how to use this equipment to ensure optimal and safe performance.

 

Our teams also ensure that pumps and dilution systems are properly calibrated to achieve the right balance between efficiency, safety, and cost control.

Commercial dishwashers

For dishwashers, our technicians provide our service packages, which may include the following, depending on the option selected:


• Inventory management
• Assessment report on compliance with MAPAQ standards (or the equivalent local agency in Ontario)
• Staff training

 

To explore the available options, visit our Dishwashers page.

FAQ

  • Which brands are supported?

    Packaging equipment: We can repair almost any packaging equipment, including brands we don’t sell. Here are the main brands we service: Wulftec, Wexxar Bel, Italian Pack, Befor Technitrans, Eurodib, Sipromac, IPG,  FROMM, Greenbridge, SignodE, 3M, Artypac, Shanklin, Kilotech, Plexpack, Fabbri, Sealer Sales, Saturn

    Sanitary equipment: Dustbane, Karcher, ProTeam, ADS (American Dish Service), CMA Dishmachines, Lamber, DEMA, SEKO

  • What is the typical response time?

    24 to 48 hours. In many cases, service is provided the same day.

  • Which regions are covered by technical service?

    Packaging equipment: all of Quebec and Eastern Ontario (accommodation fees may apply for regions far from our Boucherville head office)


    Sanitation equipment: Greater Montreal (including South Shore), Trois-Rivières, Quebec City and Ottawa