Technical services

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NEW! Technical advice in video calling

During this particular period, we offer you the opportunity to benefit from the expertise of our remote technicians, thanks to video calls. If you have any questions about your packaging equipment and machinery, we are here to help you!

Rate: A special fixed rate will apply for your call.

If it's impossible for us to solve your problem with this call, we can come to your office if it is possible for you to do so. Our usual fees will apply, but you will not be charged the cost of the video consultation.

To schedule a video call, please contact us:

 

Entrust your equipment to an experienced team!

At Carrousel, our team of highly skilled, experienced technicians provide machine installation, maintenance, guarding, and repair services across Québec.

All our technicians are manufacturer certified and hold a diploma in electromechnics. Repairs are performed at our facilities in Boucherville and Drummondville or onsite at your business using one of our mobile service trucks.

Put your mind at ease! 

You can avoid unexpected surprises and, in turn, optimize the longevity and performance of your equipment simply by following a routine maintenance schedule.

  • Prevent downtime caused by breakage;
  • Plan yourself the stops of your equipment;
  • Increase your efficiency and productivity;
  • Avoid wasting time and money;
  • Avoid delays due to parts replacement.

 

Among the items we repair are machines and equipment from the following suppliers:

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Contact us

Parts Department (order, information and follow-up):

Tel.: 514 875-2025, ext. 2295 or 1 800 361-4206 
Email: [email protected]

Repair, maintenance, installation and emergency call:

Tel.: 514 875-2025, ext. 2274 or 1 800 361-4206 
Email: [email protected]

 

Opening hours and rates*

Monday to Friday

8 a.m. to 5 p.m.: $95/hour
5 p.m. to 11 p.m.: $125/hour

Weekends

$190/hour

* Note that preferential rates are available for clients who purchase other Carrousel packaging products.