About us

We are Carrousel

Carrousel Packaging is the largest independent distribution company for food, industrial, and sanitary packaging solutions in Canada.

With more than 50 years of experience, over 20,000 loyal customers (small businesses to multinationals), nearly 300 suppliers, 450 employees, and 380,000 square feet of warehouse space in Quebec and Ontario... we're proud to be a Canadian family company that's recognized as a trusted partner and leader in its market.

By inspiring new business practices and focusing on innovation, we strive every day to be a key player in society and a benchmark for eco-responsibility. Our efforts have paid off as we obtained, in 2023, ECORESPONSIBLETM Certification - Level 1. Commitment. We offer eco-responsible solutions that create value for all companies which, like us, are committed to sustainable development. Together, we make the preservation of the planet's resources a priority to contribute to the well-being of future generations.

This concern for a greener, fairer world is also at the heart of our Responsible Procurement Charter. This document, adopted in January 2024, demonstrates our commitment to integrating ethical, environmental and social principles within our supply chain itself, working with all the organization's stakeholders.

Guided by our values of respect, kindness and solidarity, Carrousel places people at the heart of its concerns. Internally, we're an engine for growth that takes care of our people. Externally, our philanthropic spirit is expressed through our constant support for numerous charitable organizations, such as la Tablée des chefs.

 

Why do business with Carrousel?

See our Strenghts:

Our people

The largest sales team in Québec, with 50 field and internal representatives

About 15 customer service agents, specialized in the foodservice and industrial sectors

Our service

  • A longer order intake period than our competitors
  • The lowest minimum purchase requirement for free shipping in the market : $150 (+taxes)
  • A fleet of 55 delivery trucks, serving nearly 1,200 clients daily across Québec and Eastern Ontario
  • 5 branches (3 with a showroom and Customer Service counter): Boucherville, Drummondville, Québec, Boisbriand and our new Ottawa location
  • Comprehensive technical support services offered by our three electromechanical certified technicians, for the installation, maintenance, and repair of packaging equipment

Our variety of products

  • All under one roof!

- Food packaging
- Industrial packaging (protective and shipping)
- Packaging equipment and machines
- Sanitary products and equipment
- Health and safety
- Food products and accessories

  • More than 5,000 stocked items and 15,000 special-order items, from more than 300 suppliers
  • A product and solution offering that promotes eco-responsibility, available and diversified like nowhere else.

Our paper bag manufacturing plant – Carfabel

  • Based in Boucherville for over 30 years
  • Designs, manufactures, and prints a wide range of bags, including bread bags, pastry bags, bags for cured sausage, pharmacy bags, etc.
  • Complete service offer and competitive lead times


Balpex, symbol of excellence

Logo-BalpexCarrousel is extremely proud to be a major member of the Balpex buying group. Balpex brings together around 50 food, industrial and maintenance packaging suppliers across Canada. Balpex’s mission is to negotiate favourable agreements with suppliers that help its members maintain growth and competitiveness year after year.

 

HACCP certification

Logo-HACCP-grandCarrousel is proud to have obtained the HACCP certification for its 5 warehouses, as a result of the rigorous work done over more than a year. Meeting the major challenge of safety in food businesses, the HACCP method consists of a system of evaluation and control of the risks and hazards that threaten the safety of our products in our daily operations.

The implementation of the various programs required for HACCP certification has allowed us to completely review our procedures as a packaging and sanitary products distributor. These programs include, among others, training of our employees, pest control, good work practices and evaluation of our suppliers.

 

A certified commitment to eco-responsibility

Logo ECORESPONSIBLE certification level1In November 2023, we achieved ECORESPONSIBLETM Certification - Level 1. Commitment. This international certification, created and administered by the Council for Sustainable Industries  (CSI), recognizes our commitment to helping preserve the planet's resources while being an engaged corporate citizen in our communities. To obtain this certification, we have drawn up a strategic plan for sustainable development and adopted an Eco-Responsibility Charter. We are determined to continue our progress towards higher levels of certification, and to share our achievements with you.

Carrousel in the media

Over the years, our initiatives, our approach and our management have been noticed in the media. Here are some of the reports about us.